Berner Ltd | Headquarters
Berner Ltd
Switchboard + 358 20 791 00
info@berner.fi
Monday – Friday 9 a.m – 4 p.m.
Address
Opus 2 Business Park, Hitsaajankatu 24
00810 Helsinki, Finland
Email addresses
firstname.lastname@berner.fi
Contact for media
Themes considering Berner Ltd contact:
email: viestinta@berner.fi
mob: 044 335 2579
Go to our brandbank from below
Online invoicing
Electronic invoicing address: 003701070115
Service provider: Basware Oyj
Operator ID: BAWCFI22
If sending e-invoices is not an option, the next preferred way would be to send invoices as e-mail attachment (pdf-format) to our e-mail address reserved only for invoices: berneroy@pdf.basware.com / berner.oy@pdf.basware.com. In order to send invoices successfully via e-mail, each invoice should be included as a separate file and it should include all documents related to the invoice.
We also offer you the possibility to send e-invoices via our Basware portal. This service
is free of charge and can be found at: https://portal.basware.com/open/BernerOy
Paper invoices:
In case you cannot utilize the previous mentioned options, you can still send paper invoices, but in that case please ensure you will use the following address:
Berner Ltd.
P.O. Box 1039
FI-00026 BASWARE
FINLAND
The above-mentioned invoice details do only concern invoices sent to Berner Ltd.
Please note that the invoices need to contain as a minimum the buyer’s reference person (e-mail address or First name + Last name). In cases where the invoice is based on a purchase order or a contract, please add the PO number, contract number or similar agreed reference in the header information. We do not process inadequate invoices and will request the supplier to send a new invoice in case the above-mentioned requirements or other requirements set by laws or regulations are not met.
Consumer service
+358 20 791 4050
kuluttajapalvelu@berner.fi
lvneuvonta@berner.fi
ainuneuvonta@berner.fi
omronneuvonta@berner.fi
Palvelemme arkisin klo 10 – 14
Orders and enquiries for resellers
Covers the following categories:
Footwear products
Cosmetics and everyday consumer goods
Professional cosmetics (9:00–12:00)
Garden, pesticides and automotive chemicals
Food products and vinegar factory orders
Pharmacies can contact the sales team directly by email at: apteekit@berner.fi
Tel. 020 791 4000
asiakaspalvelu@berner.fi
We serve you on weekdays 8am–16pm
Berner Medical ja Berner Lab customer service
Covers the following categories:
Berner Medical assistive device service
Berner Medical rental services
Customer service (Berner Medical and Berner Lab)
Berner Lab service
Tel. +358 20 690 761
medlab.tilaukset@berner.fi
We serve you on weekdays 8am–16pm
Farmers Berner
Contact our Farmer’s Berner experts here:
Berner Industries
Contact Berner Industries here:
Berner Shop
At Berner Shop, you can find a wide selection of cosmetics, everyday consumer goods, car care products, children’s products, wellbeing products and food products. Berner Shop does not sell wholesale products. The most common debit and credit cards are accepted as payment.
We serve you at Hitsaajankatu 24, 00810 Helsinki / bernershop@berner.fi
Wednesday–Friday 10:00–16:00
(closed for lunch 12:00–12:30)
Welcome to shop in Herttoniemi!
Don’t forget our online store, too – deliveries only to Finland
Exceptional opening hours at Berner Shop Opus in 2026:
Shop closes 21 December 2026
Whistleblowing service
Our whistleblowing service lets users report anonymously suspected misconduct, i.e. any behaviour that is not in line with legislation, our values and code of conducts. The service is available in eight languages.
