We apologise if there has been a shortcoming in our product or service. With this form, you can easily make a complaint. Please fill in the details as accurately as possible and attach any relevant images or documents (e.g. a product photo, waybill or invoice), so that we can handle the matter more smoothly. After submitting the form, you will receive a confirmation message at the email address you provided on the form. We will be in touch with you as soon as possible.
Read more about the processing of personal data here: https://www.berner.fi/en/contacts/terms-of-use/